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What to look out for with e-billing
As you are aware, I am a big advocate of offering the customer the option of choosing how they receive their bills in paper or electronic format. Ask anyone in business what their biggest headache is...
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What is process automation?
In this post I wanted to get to the heart of document management. I talk about the benefits of paper, print and digital and, how it impacts our lives. We continue to generate so much information daily...
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What to look out for when you outsource your data?
Whether it is data security, management of information or how to outsource a business function, one of the main questions or challenges I have to overcome is the secure management of customer data...
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Who IS your target audience?
Having attended a very informative seminar on finding your audience on Facebook I asked myself do we really know where our target audience is? Have we got it right? You many think this is strange...
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6 Reasons to use hybrid mail
This week’s post gives you a quick guided tour into why hybrid mail sales at Digital Print Management are on the increase and why our customers are converting to hybrid mail. Firstly because they are...
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The transformation of print in a multi-channel world
That was the theme of a conference I attended in London last week. Is print finished? It is transforming and is a crucial element of the digital media world we live in. Print is the first touchpoint...
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How to make multichannel work and add value to your business?
Giving your employees and your customers choice to access documents online or view them in a physical format ensures they have choice. When organisations deliver multichannel communications they are...
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The future of interactive print
In my penultimate blog for 2015 I take a look at how interactive print can take us from the physical into the online world and make content we read more fun and entertaining. In this post, the...
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The best of 2015. From interactive print to multichannel
My final blog post to round up 2015. Like you, I’m sure you are sitting at your desk wondering how this year came and went. Sure scares the heck out of me. Although the world has been troubled and...
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My six weeks of digital detox
There isn’t a day that goes by without reading the future of communications is digital and interactive, heck, I should know I am in the business of delivering communications in the form of payslips,...
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